Terms of service
1. Company Information
THOU ART VOF
Halveweg 143
3520 Zonhoven
Belgium
VAT: BE1002.339.404
Email: thouart@thouart.be
2. Applicability
These Terms & Conditions apply to every offer, order, and agreement concluded through the THOU ART webshop.
By placing an order, the customer agrees to these Terms & Conditions.
3. Product Information
We do our best to display all products, images, and descriptions as accurately as possible. However, slight variations in color, appearance, or finish may occur.
4. Formation of the Agreement
The agreement is concluded once the order has been confirmed and payment has been successfully processed.
THOU ART reserves the right to refuse or cancel orders in cases of suspected abuse, fraud, or incorrect information.
5. Prices & Payments
All prices are listed in euros (€) and include VAT unless stated otherwise.
Payments are processed through the payment methods available on the webshop at the time of purchase.
6. Shipping & Delivery
THOU ART aims to process and ship orders as quickly as possible. Delivery times are estimates and may vary.
THOU ART is not liable for delays caused by shipping carriers or external parties.
7. Right of Withdrawal
Customers have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.
To exercise this right, customers must contact:
Returned items must be unused, unworn, and returned in their original condition.
Return shipping costs are the responsibility of the customer.
8. Damages & Complaints
Any complaints or damages must be reported within a reasonable period after receiving the order via:
We will always aim to find an appropriate solution.
9. Liability
THOU ART is not liable for indirect damages, consequential damages, or damages resulting from improper use of products.
10. Privacy
Personal data is processed in accordance with our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed exclusively by Belgian law.
Any disputes shall be handled by the competent courts of Belgium.